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(615) 778-0880

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1115 W McEwen Dr, Franklin, TN 37067

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Online Forms

Thank you for giving us the opportunity to care for your pet! At Animal Ark Animal Hospital, we offer patient forms online so you can complete them in the convenience of your own home or office.

New Client Form

Please complete the Client & Pet Registration Form online prior to your visit. When you arrive, please bring any records from your previous veterinarian as that would be helpful.

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Appointment Request

Complete our online form to request an appointment with us. If you are a new client or are requesting an appointment for a new pet, please complete the Welcome Form first.

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Additional Pet Form

Welcomed an additional pet to your family? Fill out this form to add them to our system.

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New Client and Specialty Services Deposit Policy Form

Please review our Deposit Policy Form prior to your visit.

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Surgical/Treatment Consent Form

Please review our Surgical/Treatment Consent Form before your pet's procedure.

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After Hours Emergency?

See our referring emergency veterinarians.

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1115 West McEwen Drive
Franklin, TN 37067

(615) 778-0880

Mon-Fri: 7:30 AM – 5:30 AM
1st & 3rd Saturday of each month:
8:00 AM – 12:00 PM

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© 2025 All Rights Reserved | Animal Ark Animal Hospital

New Client & Specialty Services Deposit Policy

For all the following services a client must provide a non-refundable deposit as described with full understanding that this deposit will be forfeit if the policy is not adhered to. This policy is non-negotiable.

New Client: $79 deposit which is non-refundable should the client cancel less than 24 business hours prior to the scheduled appointment time.
Elective Surgery (Spay, Neuter, Mass Removal, Etc.): $100 deposit which is non-refundable should the client cancel less than 48 business hours* prior to the scheduled appointment time.
Dentistry/Dental Surgery:$100 deposit which is non-refundable should the client cancel less than 48 business hours* prior to the scheduled appointment time.
Tennessee Veterinary Surgical Services: $500 deposit which is non-refundable should the client cancel less than 48 *business hours prior to the scheduled appointment time.
Infinity Ultrasound Procedures: $100 deposit which is non-refundable should the client cancel less than 48 *business hours prior to the scheduled appointment time.

*Business Hours will not include hours we are closed, which may include, but are not limited to, holidays. Weekend hours are not considered business hours.

This policy is non-negotiable as Animal Ark Animal Hospital is liable for the appointment fees associated with the specialist regardless of whether the appointment is attended. Also note, that should you forfeit your deposit with the specialist they WILL NOT accept your pet as a patient in the future.

Surgical/Treatment Consent Form

All charges are due in full upon release from the hospital. I understand that in the event my pet is not claimed within 10 days after time specified for pick up, and if the hospital is not notified in writing of an alternate date within said period, the animal will be considered abandoned and may be disposed of as the doctor deems fit. I understand that this does not relieve me from paying for all incurred costs of your services and use of your hospital, including the cost of boarding. A 1.5% monthly service charge (18% annually) will be applied to past due accounts.

I understand hospital policy requires all hospitalized animals to be current on their rabies vaccination and free of fleas and ticks. If said parasites are discovered on my animal, I grant permission for preventative treatment to be applied.

I understand you will use all reasonable precautions against injury, escape or death of my pet, but you will not be held liable or responsible in any manner in connection therewith as it is thoroughly understood that I assume all risks. I assume all risks associated with the usage of anesthesia in my pet.

Pet Restraint Policy
For legal and safety reasons, it is AAAH's policy that a trained staff member or veterinarian will restrain your pet during any/all exams, testing and procedures being performed. It is a non-negotiable policy. Owners, children, family members, friends, or caretakers MAY NOT hold or restrain their own pet while an exam is being performed. Please do not place your face or hands near an animal's face during an exam, even if you think you are calming or helping your pet. Rarely we may require a muzzle restraint for an aggressive pet. This is for the safety of the staff and veterinarian as well as that of the pet to receive a thorough exam. If you perceive your pet to be anxious or stressed before beginning an exam, a suitable calming medication may be given orally or by an injection. The health and safety of our staff, clients, and our patients is of the most importance. We will use all/any precautions to ensure this. Thank you for your understanding.
I have read all the terms of this document and understand that I am signing a complete release and bar to any claim of any incident as described in this release. I am giving my informed consent. *
*PLEASE NOTE THAT CHECK OUT TIME FOR SEDATED PATIENTS IS BETWEEN 4:30-5:00PM UNLESS SPECIFIED OTHERWISE BY STAFF. A LATE FEE WILL BE APPLIED FOR THOSE PATIENTS PICKED UP AFTER CLOSING (M-F 5:30 PM AND SAT 12:00 PM). *
Anesthesia Consent Highlights
  • Anesthesia carries a minimal risk, but a risk is always present. Multiple layers of precaution are taken to minimize risk from anesthesia.
  • Anticipate that your pet may have a shaved area of a limb to permit an IV catheter to be placed.
  • Rarely, your pet may experience an allergic response to the antiseptic solution used prior to surgery. Additionally, those pets with sensitive skin may experience irritation/razor rash when shaved for surgery or IV catheter placement.
  • All medications your pet is currently receiving need to be disclosed including any OTC or herbal/natural medications.
  • Coughing (short term) is to be anticipated following gas anesthesia. It is secondary to the placement of a tube in the trachea.

    • With all surgical procedures, there is always a risk for post-operative complications. These risks may be minimal to severe. All attempts will be made to avoid complications, but I assume the risk with full understanding that should complications arise, it may result in additional treatment and/or surgery. This may include referral to a specialist when deemed necessary. *
    I am the owner or agent of . I give permission to perform the listed procedures. I have had my questions answered. I am aware of the risks associated with anesthetic and surgical procedures. I assume financial responsibility. *