Privacy Policy

Effective Date: May 25th 2025

1. Introduction

At Animal Ark Animal Hospital (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online, or use any of our services. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

Personal Information

• Full name

• Phone number

• Email address

• Mailing address

• Pet information (name, species, breed, age, etc.)

Non-Personal Information

• Browser type and version

• IP address

• Pages visited on our website

• Referring websites or search engines

• Date and time of your visit

This information is collected through contact forms, appointment requests, email inquiries, and usage tracking tools such as Google Analytics.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule appointments

• Provide veterinary services and maintain medical records

• Send appointment reminders or important updates

• Improve our website and service offerings

• Comply with legal or regulatory requirements

We will not sell or rent your personal information to third parties.

4. Sharing of Information

We may share your information with:

• Third-party service providers assisting with appointment scheduling, record management, or payment processing

• Regulatory authorities, if required by law

• Our internal team for service fulfillment and communications

Any third parties are only given access to the minimum necessary information and must protect it appropriately.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track website performance, and improve our services. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted information without parental consent, we will take appropriate steps to delete it.

8. Your Rights and Choices

You have the right to:

• Access or update your personal information

• Request a copy of the information we have collected about you

• Withdraw your consent or request deletion of your data (where applicable by law)

To make such requests, please contact us at reception@aaahtn.com.

9. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to read the privacy policies of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our website after changes are posted will indicate your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
📧 Email: reception@aaahtn.com
📞 Phone: (615) 778-0880